Deployment
We take a consultative approach to deployment with options to suit most businesses and budgets.
We want to deliver cost-effective solutions that meet your needs while helping you maximise the benefit of your investment as soon as possible.
That is why we let you choose which services are important to you, with help and advice from our knowledgeable team.
Deployment Coordination
Enjoy service from your dedicated, experienced Deployment Coordinator. They are there to guide and keep you informed, whether your deployment preference is simple or comprehensive.
Deployment timeline.
Online project review meetings.
Daily communications.
Email/telephone breifings.
Teleconfrences with key stakeholders.
Data Migration
Whether currently using spreadsheets, a finance system or another fleet or asset system, we aim to save you time and money by transferring your valuable data into AusFleet.
Clear and detailed AusFleet data templates.
Help to ensure data quality prior to import.
Data conversion and import into AusFleet.
Pre-release testing and help with user acceptance testing.
Release to live and test environments.
System Configuration
AusFleet maximises your ongoing productivity with our onsite/offsite system configuration service.
Asset description and classifications.
Department hierarchy with debtors and cost centres.
Parameters & default values to tailor the system to your needs.
User accounts and user rights grouped for access level appointment.
Email templates and standard forms.
Training
Training is customised and progressive. Combine webinars, classroom and “at desk” training so your team understand how best to use AusFleet in their role.
Webinars by the hour.
Onsite by the day.
Classroom or “at desk”.
Individual or group.
Ongoing for effective learning.
User guides.
Post Deployment Priority Support
Once deployment is completed, we will still be there to help you.
A new system can take time to fully understand, so we support you with priority service beyond deployment for as many weeks as you require.
Extended Help desk support.
Daily proactive follow up by your AusFleet Account Manager.
Priority call handling.
Individual or group.
Contact us by email phone or directly via the application.
Additional configuration fine-tuning assistance.